Cornwall Hospital - Community Addiction & Mental Health Services - Cornwall

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Cornwall Hospital - Community Addiction & Mental Health Services - Cornwall

Cornwall Hospital - Community Addiction & Mental Health Services - Cornwall, Ontario

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Mental Health Service at Cornwall Hospital - Community Addiction & Mental Health Services

Mental health challenges are increasingly prevalent, and accessing effective care is critical. The Cornwall Hospital's Community Addiction & Mental Health Services aims to provide support, but many users find the journey complex. Here’s what you need to know about their services, including accessibility, amenities, and the planning involved in seeking help.

Accessibility Features

For those with mobility challenges, Cornwall Hospital offers a wheelchair-accessible entrance and a wheelchair-accessible toilet. Additionally, there is a wheelchair-accessible car park designed to make visits more convenient for everyone. However, navigating the system can sometimes be challenging for those requiring immediate assistance. Despite these accessibility features, some patients have voiced concerns regarding wait times and bureaucratic processes. Comments from users indicate that individuals facing mental health crises often find themselves caught in a lengthy process with numerous referrals and waitlists, which can be deeply frustrating.

Amenities and Staff Support

The hospital prides itself on providing a welcoming atmosphere, with many reviewers highlighting the friendly staff and supportive environment. Services include access to therapy and counseling, which have received positive feedback from those who found success in their recovery journeys. For instance, one mother praised her daughter’s therapist, stating that “Josee has been amazing” and helped turn their situation around. However, there are complaints about the efficiency of the system. Some reviews mention that despite the compassionate staff, the overall experience can be overwhelming due to long wait times and lack of immediate support, especially in emergency situations.

Planning Your Visit

It is generally recommended to make appointments ahead of time, as this can significantly ease the process. However, it’s important to note that users have reported unexpected cancellations and miscommunications that can impact their planned visits. A proactive approach, understanding potential hurdles, and maintaining communication with healthcare providers are essential. While some patients have expressed dissatisfaction with the long wait times—reportedly spanning 7 months or longer for initial consultations—others commend the services once they finally receive them. This discrepancy highlights the importance of planning and persistence when navigating mental health services.

Your Experience Matters

Navigating the mental health system in Cornwall can be daunting, as many personal stories illustrate both triumphs and frustrations. Seeking help is crucial, and while the system may have its flaws, individuals are encouraged not to lose hope. Many have shared that finding the right support can be life-changing. In conclusion, if you are seeking assistance at the Cornwall Hospital's Community Addiction & Mental Health Services, leverage the available accessibility options, utilize the skilled professionals, and plan accordingly. Remember, your mental health journey is important, and finding the right support can lead to meaningful change.

The location of our premises is

The phone number of this Mental health service is +1613-361-6363

And if you want to send a WhatsApp, you can do so at +1613-361-6363

map of Cornwall Hospital - Community Addiction & Mental Health Services Mental health service in Cornwall

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Showing from 1 to 11 of 11 comment(s) received.

Sandra Allen (2025-06-24, 3:26 a.m.):
I visited this mental health service on February 11, 2022, and I must say, the staff here are the kindest and most attentive individuals I have ever encountered in ANY medical facility. The wait time was minimal, and I received tests and results within just 2 hours. My nurse, Taylynn, was absolutely incredible and so caring... I truly can't express enough positive things about this mental health service. Thank you for providing such excellent care for me.
Martha Sullivan (2025-06-17, 4:56 p.m.):
Useful, kind, and respectful, mate.
Lucy Simmons (2025-06-16, 12:38 a.m.):
I must say, the hospital was absolutely brilliant! The staff were so friendly, kind, and supportive. And can you believe it? The food was actually pretty decent too!
Grace Barnes (2025-06-15, 5:47 a.m.):
Oh blimey, they went and cancelled me Psychiatry appointment without even giving me a heads up, can you believe it? Apparently they closed me file and chucked me into group therapy, which I never even asked for. And to top it off, one of the therapists in the group had the nerve to insult me about having a service dog in training right in front of everyone! Utterly disgraceful, I tell you. That's why I stopped going. And now they've gone and closed me file, so they don't even have record of me appointment that I've had booked since December. I'm fuming! I reckon I'll have to demand some answers come Monday, this is just not on.
Gerald Young (2025-06-11, 3:18 p.m.):
When I was struggling to find help for my 16-year-old daughter who was dealing with mental health issues, it felt like every door I knocked on was being shut in my face. It's tough enough navigating the complexities of mental illness, let alone trying to find the right support. After months of feeling lost and desperate, we were finally referred to this service. I can't praise my daughter's therapist, Josee, enough. She has been an absolute godsend for both my daughter and me. Josee is incredibly genuine, caring, and she's not afraid to fight for what you need. I am immensely grateful for everything she has done for us.

To anyone out there who is struggling, please don't hesitate to reach out for help. I truly hope you find a compassionate and dedicated professional like Josee who can make a positive impact on your life.❤️
Kyle Rivera (2025-06-10, 5:24 p.m.):
I was there for my child, waiting for 5 hours. When I asked how much longer it would take, they told me there was no doctor available.
Kyle Bennett (2025-06-06, 3:41 a.m.):
I wouldn't recommend visiting this place, as they have a never-ending waiting list and tend to forget about you. It's really frustrating to seek mental health support and find obstacles instead. I suggest looking into options in Ottawa instead.
Heather Gutierrez (2025-06-04, 5:16 a.m.):
The level of service has been top-notch!
Arthur Hill (2025-05-25, 3:30 a.m.):
I had a really great time, it was a very positive experience.
Harold Williams (2025-05-24, 9:50 p.m.):
I say, old chap, it seems quite dreadful what you've experienced at this hospital. A one-star rating, no less! It appears they lack onsite doctors and triage nurses to tend to those in need promptly. Patients left waiting for ages, blood-stained floors, and a chaotic waiting room devoid of seats - absolutely unacceptable. And to top it off, staff ill-equipped to handle emergencies without a single triage nurse in sight. It's rather disconcerting that the only positive reviews seem to stem from the hospital staff themselves. Ah, the irony! Spending a fortune on marble decor whilst neglecting essential medical services. Quite the conundrum, if I do say so myself.
Linda Myers (2025-05-23, 6:25 p.m.):
This hospital is quite commendable as the staff are ever so cordial and accommodating when it comes to appointments. However, the waiting time in the emergency department can be rather protracted. It can indeed be quite challenging to promptly consult with a doctor in such circumstances.
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