Showing from 1 to 19 of 19 comment(s) received.
I recently had an unusual experience with a friend who was admitted to the hospital due to difficulties in controlling herself and being on a week-long binge without sleep. She was taken in by male paramedics around 11pm-1am, wearing booty shorts. Concerned, I called the emergency care line around 6:30am to inquire about visiting her. The person on the other end of the line gave me a strange feeling with a long pause before saying, "Yeah, I'll have her call you," and then abruptly hanging up.
My husband was admitted to the hospital for a knee replacement, initially planned as a day surgery but due to minor complications, he ended up being admitted for a few days. I must say, the service and care he received were top-notch. We feel truly lucky to have such a high-quality hospital in our community.
If I could give zero stars, I definitely would... My husband went in the other night with excruciating back pain. We got our ticket at the kiosk at 1:20 pm but didn't get registered until 2:06 pm, that's problem number one. Problem number two - he informed them that he couldn't bear the pain anymore, yet they never offered anything for pain management. Problem number three, after eight hours of waiting, they STILL didn't offer anything for pain relief. Problem number four, the nurse who initially triaged him advised him not to eat anything so he didn't. After 12 hours of waiting, I insisted the nurse reassess him and by then all they gave him was 2 Tylenol & 2 Advil. Then that nurse said he could eat something... BUT the vending machines were down and the nurse suggested we could order food. Who in their right mind would want to spend more money to order food to an emergency room and still have to wait to see the doctor?
I understand it is an emergency room and expect to wait, but when there are people coming in laughing and giggling and only waiting half an hour before being brought to the back, it's ridiculous. Every time I asked how much longer because by then we had already been there for 12 hours, the nurse was getting angrier at me for asking. She even made a statement, "You just saw that I sat down, I don't know how much longer," and was very rude about it. By hour 13.5, we gave up and went home. This is absurd; they made my husband suffer with back pain by making him sit on a hard chair with plastic between the chairs, making it incredibly uncomfortable. No pain medication until after 12 hours of waiting and refusing to call his name... This hospital is terrible, and the staff treat you poorly and don't care about the patients' pain.
Having visited the hospital recently, I must say my experience there was quite poor. I had this sensation of having something stuck in my throat that made it difficult for me to eat and sleep, causing me a lot of distress as I feared I might choke. When I went in the morning, I had to wait for a long time only to be met by doctors who were rude and impatient with my inquiries. They dismissed my concerns as anxiety without providing much reassurance or conducting thorough checks. Their attitude was off-putting, and they seemed annoyed by my worries. All they did was give me a referral for a scope specialist appointment a week later and some medication, claiming it was all they could do.
I decided to visit again at night, this time seeing a different doctor, but the experience was no better. They didn't even bother to check my throat again, despite me mentioning that it felt worse. When I tried to ask more questions for clarification, the doctor shut down the conversation abruptly, refusing to entertain other possibilities besides acid reflux. Frustrated, I requested to see a female doctor, thinking she might be more understanding, but she turned out to be even more dismissive. Her indifferent demeanor made me feel increasingly anxious, and when I confronted her about it, she didn't offer any apology or explanation for her behavior.
I didn't feel like I had acted rudely or unprofessionally, yet I was met with hostility instead of empathy. Doctors are supposed to go above and beyond to help their patients, but in this case, I received no further examinations or tests beyond a prescription for acid reflux medication. Feeling unheard and undervalued, I sought care at another hospital the next morning, where I had a completely different experience. They promptly conducted an X-ray to rule out any blockages in my throat and provided me with the reassurance I needed.
The new doctor was surprised to hear that no X-ray had been performed previously and that a scope had been suggested without proper diagnostic procedures. Once admitted, I didn't have to wait long for medical attention, and the overall atmosphere was much more welcoming and efficient. It's disheartening to encounter healthcare professionals who seem to dislike their job and show disrespect towards patients, especially young girls who are genuinely concerned about their well-being.
A couple of months ago, I found myself at the A&E with excruciating pain stemming from a root canal treatment. I got there around 1:30 in the morning. The A&E was quite crowded, with two mothers carrying babies and five other patients. After waiting for 6 hours without being attended to, I started chatting with fellow patients to inquire about their wait times. I couldn't help but notice that the nurse who had initially checked me in was absent from the front desk for the last two hours, leaving it unattended. The elderly ladies next to me mentioned they had been waiting for 13 hours, while a young man with a serious condition had been there for 10 hours. The first crying baby was seen after 5 hours, and the second one was only being called in at the 6-hour mark. Many shared that it's common knowledge that A&E wait times can be as long as 15 hours, with some even recounting stories of family and friends enduring waits of 17-23 hours. It felt like healthcare levels you'd see in a third-world country. Eventually, I went home without receiving any treatment, feeling stiff and sore from sitting on an uncomfortable chair the whole night. There's a definite need for government intervention to address this issue. Perhaps reinstating the staff who were mistakenly let go due to misinformation spread by politicians concerning the "vaccines" (gene therapy) could help rectify the situation.
After waiting for 11 hours, the doctor was rather condescending and dismissive towards me. I couldn't help but wonder whether it was because I was the only one in the entire building wearing a mask. The staff at the hospital are undeniably friendly, but there is a pressing need for significant changes within the healthcare system. It's perplexing that these individuals then ponder over why young indigenous men like myself end up in such dire mental states, despite the availability of "all these services" which either are nonexistent or exclusively cater to Mohawks, leaving me to be redirected to Ottawa. Action must be taken, or else Cornwall will forever be marked as a town filled with suffering individuals devoid of hope.
This is my fourth visit to Cornwall Hospital, and I must say it's the slowest hospital I've ever experienced. There never seem to be enough doctors or nurses in the emergency department, resulting in excessive wait times and subpar service.
I was absolutely gobsmacked at how quickly I was attended to at the hospital. The staff were incredibly patient, respectful, and helpful, and I truly valued the level of care I received. It was a delightful surprise.
However, I must say I was rather miffed to find that the vending machines only stocked sugar-free and caffeine-free sodas. Oh dear!
Every time I visited Cornwall Community Hospital, I was met with kind care and respect. My son is autistic, and on a couple of occasions when I had to take him to the hospital, the nurses and doctors showed great compassion. They were kind, friendly, and understanding. It's quite startling to see some of the negative reviews. People need to understand what constitutes a true emergency. Let me clarify - an emergency is when you're having a heart attack, experiencing chest pain, struggling to breathe due to blocked airways, or in severe pain to the point of tears.
One must also consider the challenges the hospital staff have faced over the last two years - staff shortages, budget cuts, pay cuts, you name it. Yet, people complain about having to wait for 10 hours. Come on! Show some compassion, show some respect. Remember, these are the very people who will treat you and help you get better if something goes wrong.
My significant other came in with chest pains, and after eleven hours, he still hasn't been attended to.
I called the switchboard to inquire about his status, and all they could say was, "I have no idea, he's somewhere in the back."
Absolutely stellar healthcare system we've got here in Cornwall!
I found myself in this hospital at 5:00 p.m. with an aching calf muscle, and I had to wait until 9:30 a.m. the following day to see a doctor. The physician did not inquire about my symptoms or provide me with a diagnosis. He briefly examined my leg, prescribed me common medications available over the counter, and failed to explain the other two prescribed medications. After this brief encounter, he departed and did not return. This lack of professionalism is concerning. Cornwall Hospital truly needs to enhance its services. I hope those leaving glowing five-star reviews would recognize the inappropriateness of their actions. I believe this hospital merits no more than a one-star rating; zero stars should be an option for those offering five-star feedback. It is important to acknowledge the consequences of such endorsements. This hospital has had fatal outcomes. Patients are sometimes discharged with internal injuries that are later discovered to be severe, leading to tragic outcomes. This hospital made the heartbreaking decision to prematurely deliver my brother's baby, suggesting that the baby would not survive due to underdeveloped lungs. However, the sturdy baby defied the odds and lived for over an hour without any life support at just 5 months gestation, demonstrating robust lung development. If given the choice, I strongly urge seeking alternative medical care rather than risking your health at this facility.
What a lovely group of caring specialists working at their peak performance. I recently had my first day surgery experience and every individual involved exuded positivity, warmth, hospitality, and patience. They alleviated all my concerns, displayed exceptional personal and professional skills, and created an atmosphere where I felt embraced by individuals passionate about their work and eager to assist others. Special mention to the outstanding student nurse Lorenzo L!
I am currently at the hospital and thought to scribble this down while I await. Visiting hospitals always sparks my anxiety, yet the Cornwall Community Hospital team has consistently exuded warmth, diligence, empathy, and kindness. I feel truly fortunate to be under the care of such exceptional nurses and, for the most part, the doctors have been remarkable as well. Their efforts often go unnoticed, but they truly deserve more accolades for their work. While waiting times can be lengthy, the staff here are truly giving it their all. Massive thanks to all the staff at Cornwall Hospital. I am deeply grateful for your efforts! Your dedication to aiding the community is truly commendable.
Top-notch care today. Went in for a colonoscopy & gastroscopy at the day-surgery unit. Big shoutout to the whole team who looked after me. From Annie during intake & discharge, the OR crew (apologies for forgetting your names :) ), Diane in recovery, and Melanie, who saw me off. Each person was extremely skilled, competent, and compassionate throughout the entire process. Special thanks to Maryam, a student nurse during discharge, your thoroughness did not go unnoticed. Whenever I felt chilly, they promptly offered a cozy blanket to keep me snug.
A complete nightmare, I tell ya! The senior brass seems to reckon that one doc on the graveyard shift can handle the whole bloomin' city. Why, oh why? They gotta realize folks ain't getting the proper care they deserve. What harm could it do to have two docs on standby, eh? It's a gargantuan setup for just one doctor, if you ask me. And the top dog, the chief of staff, well, they're a doc themselves. So why not get stuck in and lend a hand, mate? Are they too posh to roll up their sleeves and practice some medicine?
The usual wait times can be quite dreadful, but my recent visit to the ER was surprisingly pleasant in that regard. I interacted with about 7 staff members during my time at the hospital, and they were all incredibly kind. It's a rare occurrence to encounter such caring and compassionate nurses, but everyone here went beyond my expectations.
I had an unfortunate experience during my visit to the hospital recently. I encountered three staff members who displayed extremely unprofessional behavior. Firstly, the triage nurse asked me to be quiet and move aside before I even had a chance to speak or sit down. Secondly, the doctor had the incorrect file with the wrong name and proceeded to speak disrespectfully to me. Lastly, the individual presenting my test results informed me that they would not schedule a specialist appointment for me because they believed I did not take care of myself. It is disheartening and unacceptable to witness such disrespectful behavior towards those who are unwell or in need of medical care. I urge the hospital administration to address these issues promptly and ensure that all staff members treat patients with the respect and care they deserve.
I must say, Dr. Tombler deserves a huge shoutout. I've been under his care for around 5 years now due to knee replacements and dealing with a staph infection in my leg this past spring. During my recent follow-up appointment last week, I mentioned to him that my family physician recommended a blood transfusion. Instead of waiting until the next day, Dr. Tombler insisted on addressing the matter urgently and took me straight to the emergency room without any delay, thanks to him. The quality of care I received there was mostly excellent, although I wasn't quite impressed with the final nurse who tended to me. Despite the doctor's orders for me to stay overnight, she ended up calling my husband at midnight to come pick me up. Consequently, my husband had to wake up and drive for an hour just to come get me.
A massive shoutout to the chemo team unit for the exceptional care I received. Today, I rang the bell. You truly won't be forgotten.
Thank you from the depths of my heart 🩷
Also, a couple of weeks back, I had to visit the emergency room. The doctor, nurses, CT scan, and bloodwork staff were all remarkable 🩷
Once more, thank you
L.Atkinson
