York Region Psychological Services - Thornhill

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York Region Psychological Services - Thornhill

York Region Psychological Services - Thornhill, Ontario

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York Region Psychological Services: A Comprehensive Overview

York Region Psychological Services, located in Thornhill, Ontario, offers a variety of mental health services tailored to meet the needs of diverse individuals and families. With a focus on creating an inclusive environment, this practice is committed to being LGBTQ+ friendly and providing a transgender safe space for clients.

Amenities and Accessibility

The clinic is designed with accessibility in mind. It features a wheelchair-accessible entrance and a wheelchair-accessible toilet, ensuring that all clients can comfortably access the facilities. Additionally, there is a wheelchair-accessible car park, making it convenient for everyone to visit without facing mobility challenges.

Community-Oriented Approach

Clients have expressed appreciation for the community atmosphere at York Region Psychological Services. Many reviews highlight the feeling of being part of a family rather than just another appointment. One family noted that from the very beginning, they felt supported by staff members like Sanela, who helped them navigate the process and was extremely flexible with scheduling. This sense of community is reinforced by the clinic’s commitment to planning and offering appointments recommended to ensure each client's unique needs are met.

Feedback from Clients

While many clients rave about their positive experiences, some have expressed concerns regarding individual interactions. For instance, one client shared a negative experience with a specific psychologist, highlighting a lack of patience and care during their sessions. This feedback underscores the importance of finding the right fit among the team’s varied professionals. However, numerous testimonials commend Dr. Rockman and her associates, emphasizing their ability to provide outstanding support during challenging times, such as infertility counseling or recovery from difficult events like accidents. Hart Brasche, another counselor at the center, has also been praised for his empathetic approach.

From the Business

York Region Psychological Services aims to create a welcoming environment for all individuals seeking mental health support. The team identifies as women-owned and is dedicated to fostering an inclusive space where everyone feels valued and understood.

Conclusion

In summary, York Region Psychological Services in Thornhill stands out for its commitment to accessibility and inclusivity. While client experiences may vary, the overall emphasis on community and support makes this practice a noteworthy option for anyone seeking mental health assistance. Whether you're exploring options for yourself or your family, this clinic provides valuable resources and a compassionate approach to psychological wellness.

You will find us at

The phone number of the respective Psychologist is +1416-602-3230

And if you want to send a WhatsApp, you can do so at +1416-602-3230

map of York Region Psychological Services Psychologist, Counselor, Family counselor, Marriage or relationship counselor, Psychotherapist in Thornhill

Our service hours are:

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Friday (Today) ✸
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Showing from 1 to 5 of 5 comment(s) received.

Margaret Patterson (2025-06-22, 1:37 a.m.):
I was completely dismissed by the psychologist I had scheduled an appointment with simply because of my gender identity as a trans individual. Can you believe they even have the audacity to label themselves as "LGBT+ friendly" and a "transgender safe space"? It's just laughable.
Grace Hall (2025-05-28, 4:19 a.m.):
Dr. Rockman and her team have truly been a blessing for my family. We embarked on our journey with them around 3 months ago, and from the very beginning, "Sanela" has been our rock. She has been by our side, guiding us through the process, assisting with appointments (very flexible), and accommodating our needs to the fullest during this challenging time for our family. She has been my main point of contact, and her responses are always prompt. Thank you! Thank you!

I would highly recommend starting here for your mental health needs, both for yourself and your family. We have tried other places, but this place feels like a community and a family.
Samantha Myers (2025-05-24, 6:04 p.m.):
Dr. Rockman and her team have been an absolute godsend for my family. I cannot recommend coming here first enough before seeking help anywhere else for your mental health needs.
Daisy Kim (2025-05-20, 6:06 a.m.):
I've been working with Dr. Rockman and her team for a couple of years now, and I really can't praise them enough. My therapist, Hart Brasche, is absolutely fantastic, as well as the office coordinator, Sanela. Hart has been instrumental in helping me navigate some tough times following a serious car accident. I would highly recommend this practice to anyone in need of counseling. They have a range of outstanding therapists and will match you with the one that fits you best. Many thanks to Dr. Rockman and the team!
Maria Gutierrez (2025-05-19, 4:23 p.m.):
I cannot recommend this place to anyone. I don't believe that Dr. Rockman's team is purposely difficult to deal with, but their political beliefs may be quite outdated for the current climate.

After my previous psychologist retired from this practice (she was fantastic, even though she was quite conservative, and taught me to be more open and understanding of people from all backgrounds), I spoke to a new psychologist who suggested I get a diagnosis for my depression. Well, she's the expert, so why not?

The diagnosis was a terrible experience. Michelle wasn't very patient and seemed uninterested in working with me. She would dismissively avert her eyes and speak in an uncaring tone. Moreover, she demanded very specific answers to her questions. If I gave an answer she didn't like, she would repeat it irritably and roll her eyes. I wasn't trying to be difficult, just honest. Normally people ask questions differently and I can understand them.

By the end, I didn't trust her or feel comfortable around her.

When I received the report, I found that Michelle had made several incorrect assumptions about my work and friendships. Additionally, they were insistent on including a comment about a motor vehicle accident in my introduction. I've never been in a motor vehicle accident and my insurance explicitly states they do not cover services related to such accidents. I tried to explain this, but their admin insisted they didn't see it. It was frustrating and truly odd. What do you do when the other person pretends not to see something??

I was raised Catholic. I've faced judgments about my character being too strong or egotistical before: always from older, Caucasian men who didn't believe women should show leadership qualities beyond being warm and nurturing. So I understood her perspective, but I couldn't see it as a genuine opinion. We are in an era where women can be assertive, friendly yet not motherly, and strong. Many of my friends are strong women who may come across as intense and intimidating, but they are all kind individuals beneath the facade they're compelled to uphold.

To strong women out there: there are other options for you! Seek out other women in the field who enjoy supporting strong women and will make an effort to understand you instead of attempting to fit you into a predefined mold.
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