Showing from 1 to 19 of 19 comment(s) received.
Everyone at this place is simply amazing, mate. They welcome you with open arms and make you feel right at home from the moment you walk in. They make sure to focus on the patient's needs, making sure you understand exactly what they're doing and why. They show so much compassion, gentleness, and kindness. It was an absolute pleasure to be treated by them, and I can't recommend them highly enough. You're in fantastic hands, and they'll bend over backwards to ensure you're well taken care of. Top-notch service all around!
After me first visit, me therapist asked me to book multiple appointments because he be getting booked pretty fast, which obviously he don't.
Expect 'alf of your appointment time to lie on a bed with a heat pad on your back ( I guess your car seat can do that free of charge) with your therapist chatting with his mates.
In all fairness, Jaime, the receptionist, was very polite and professional.
Affinity has been absolutely brilliant, providing me with top-notch personal service that surpasses all expectations! I simply cannot sing their praises enough.
One of the most outstanding aspects of Affinity is their punctuality - they are always on time (even when I may not be), which truly helps in coordinating my other appointments seamlessly.
Professional, personable, polite, enjoyable, cheerful - the whole team exudes professionalism and positivity!
I am immensely grateful for all the support and assistance they have provided me. Thank you, Affinity!
Dori
I found my experience with Dr. Sam to be quite disappointing. Throughout our consultation, I felt he was rather condescending and failed to explain the procedures being performed. Instead, he seemed frustrated with me and simply instructed me to lie down. Despite seeking relief for my back pain, I did not experience significant improvement and continue to suffer from the same level of discomfort a week later.
While the younger therapists were competent, I believe that Dr. Sam's demeanor and attitude are concerning.
Affinity Physiotherapy and Wellness has truly become a sanctuary for me in the last six months. I am absolutely delighted with the care I have received, the convenient scheduling options, their deep understanding of my condition, and the holistic approach they take to address all my needs. Each visit is a joy, as I am welcomed by cheerful faces and warm smiles that leave me feeling rejuvenated inside and out after every single session. I am sincerely grateful for all the progress they have helped me achieve thus far. I wouldn't hesitate to recommend Affinity Physio to my loved ones and anyone in search of a compassionate and knowledgeable team, pristine facilities, and effective treatment plans that yield remarkable results.
The team was extremely accommodating in scheduling me for physical therapy as quickly as possible to alleviate my pain. The staff members are not only welcoming but also highly skilled. Jantry stands out for his exceptional care; he not only alleviated the pain in my knee but also took the time to educate me on the underlying causes. He was courteous, amiable, and exhibited professionalism throughout. Moreover, he equipped me with straightforward exercises to aid in my recovery and prevent future injuries. I wholeheartedly endorse him as a physical therapist.
Kimberly is an absolute pro, the finest I've encountered in her field.
Violetta is truly exceptional in her expertise.
Thank you both so much.
A committed and compassionate group of specialists who transformed my recovery journey into a less daunting and painful experience. The level of care and individualized attention provided is truly exceptional. Upon arrival, you are warmly greeted by Dina, whose perpetual smile and welcoming demeanor set the tone for the visit. My physical therapist, Hadi, is not only attentive and devoted but also possesses a great sense of humor. When Hadi is occupied, David, Leila, and Julia step in seamlessly to offer their expertise and unwavering support. Additionally, my massage therapist, Sonny, works wonders as he alleviates my discomfort with each session. I wholeheartedly endorse Lifemark to anyone seeking top-quality care.
I had a wonderful experience at Lifemark with Hadi as my physical therapist. After just a few sessions of physiotherapy and following Hadi's prescribed home exercises, my knee has improved significantly. Thanks to Hadi's expertise, I learned that my knee condition is manageable, and I am grateful that by continuing with my home exercises, I can reduce the inflammation I was experiencing in my knee.
Ever since stepping foot into this center for the first time, it was clear whether I would come back or not. The collaborative effort and compassionate approach of the entire team, from the front desk to the gym at the back, and the private rooms, was evident from the start.
Upon starting therapy for my new knee replacement, I felt a genuine understanding of my needs. My therapists John and Aaron possess a special talent for calming me during various emotional therapeutic exercises and thoroughly explaining each step. They never leave any question unanswered!
What kept me coming back for every session was the infectious personalities of the entire team, their positive reinforcement, and their acceptance of my talkative nature. I truly believe I couldn't have made such progress without Affinity.
I am sincerely grateful for the positive impact on my recovery,
=)Patricia
P.S. Aaron, I have no doubt you will excel as a future paramedic!
Around a month ago, we were in a car crash and our car insurance company pointed us in the direction of Lifemark. Dr. Sam is an absolute pro. He's not one to chat endlessly, but he sure knows what's best for his patients. Nina, who handles things up front, is hands down one of the friendliest folks I've ever come across. Most importantly, both my husband and I are seeing improvements every single day.
I had a marvelous experience at this place after a dreadful head-on car collision. I wholeheartedly endorse everyone I crossed paths with at Lifemark - from Rose and the reception team who were incredibly helpful with the accident claim paperwork to Dr. Sam, Aaron, and Jantry. Thankfully, I no longer need physiotherapy as all my injuries have healed, but I will miss the delightful conversations and warm, compassionate people here. Thank you!
I've been attending Affinity Physiotherapy for more than a month now, and I must say, the staff are truly professional and committed. The ambiance is cozy and inviting. The treatments are personalized to suit each individual's requirements, and I've already noticed a boost in my stamina and overall wellness. I would highly recommend their physiotherapy services to anyone in need.
Layla, the physiotherapist, is absolutely top-notch. The staff is also fantastic!
So, when Lifemark got suggested to me after suffering an injury, I thought to meself, "Ah, they must be a reputable brand," what with me background in the insurance industry. But let me tell ya, they've gone above and beyond what I expected. The staff there are lovely, mate. Aaron and Jantry make a top-notch team, I tell ya. Jantry, he's as organized as they come, always sorting out me treatment sessions well in advance to suit me schedule. The bloke knows his stuff, a proper knowledgeable Physiotherapist, and he's always prompt as well. He even gives me some reading material to help with me recovery. I can't thank me lucky stars enough that I'm gettin' treated at this place. Cheers to Lifemark!
Firstly, the team here is incredibly friendly and delightful! I visited this place in August 2018 for treatment, and they really looked after me and aided in my recovery. Much appreciation for all your efforts!
I must say, Affinity Physiotherapy in Aurora is truly top-notch. The staff there is so friendly and really knows how to make you feel comfortable right from the beginning. The service and treatments are absolutely top-notch; you can really tell they know their stuff. Every team member is highly professional and skilled, guiding you every step of the way. Nina is a gem - she's always there to address any questions as she warmly greets you at the facility. Just what the doctor ordered, it was exactly what I needed!
I've been utilizing the Physiotherapy/Chiropractor services at this medical center for over 5 years now. I was experiencing severe pain in my Shoulders, Arms, and hands. Jantry Marc Caro assisted me in alleviating my pain. I will definitely continue to avail of their exceptional service.
The professionalism and friendliness really shine through from the moment you engage with Lifemark. Dina at the front desk consistently goes the extra mile to prioritize clients and is incredibly warm and personable in her approach.
As for the physical therapist, Hadi, he is a true professional who exudes knowledge and friendliness, making his clients feel at ease. He dedicates time to truly understand his clients and leverages his vast expertise to address their physical ailments effectively, providing the most suitable options for optimal results.
