The Counselling Institute - Woodbridge

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The Counselling Institute - Woodbridge

The Counselling Institute - Woodbridge, Ontario

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Votes: 11 - Score: 3.2

The Counseling Institute: A Comprehensive Mental Health Service in Woodbridge, Ontario

The Counseling Institute, located in Woodbridge, Ontario, offers a range of mental health services aimed at assisting individuals with various challenges. The facility emphasizes accessibility, ensuring that clients feel comfortable and welcomed from the moment they arrive.

Accessibility Features

One of the standout features of The Counseling Institute is its wheelchair-accessible car park and entrance. This makes it easier for individuals who require mobility assistance to access vital mental health services without barriers. Additionally, the facility is equipped with a wheelchair-accessible toilet, further enhancing its commitment to accessibility.

Welcoming Amenities

The Counseling Institute provides a warm and inviting atmosphere that fosters a sense of safety for all clients. The waiting area features calming decor and amenities that create a welcoming environment. Many clients note that the ambiance, which includes relaxing music, contributes to a positive experience while waiting for appointments.

Professional Staff and Services

Dr. Kimmons, along with his team, has received mixed reviews from clients. While some commend his professionalism, kindness, and ability to create a collaborative treatment plan, others have expressed concerns regarding communication and administrative efficiency. It's important to note that appointments are recommended to ensure timely service. Many clients appreciate Dr. Kimmons’s direct approach, emphasizing that he takes the time to listen and involve them in decision-making regarding their mental health. His expertise has helped numerous individuals navigate their challenges, making him a sought-after psychiatrist within the community.

User Experiences

Reviews of The Counseling Institute highlight a variety of experiences, illustrating the complexity of mental health service delivery. Positive comments reflect gratitude for Dr. Kimmons's attentiveness and patient-centered care. In contrast, some clients have voiced frustrations related to scheduling issues and perceived dismissiveness from staff. For example, one client expressed deep appreciation for the compassionate nature of the staff, including the secretarial support, praising their quick responses and ability to secure timely appointments. Conversely, another review pointed out significant concerns with the administrative process, describing interactions as unprofessional and disorganized.

LGBTQ+ Friendly Environment

The Counseling Institute prides itself on being LGBTQ+ friendly, creating an inclusive space for all individuals seeking mental health support. This commitment to diversity and understanding is crucial for fostering trust and openness in therapy settings.

Conclusion

While The Counseling Institute in Woodbridge, Ontario, faces challenges with customer service and communication, it remains a valuable resource for many seeking mental health support. With a focus on accessibility, a welcoming atmosphere, and the expertise of professionals like Dr. Kimmons, the institute aims to help individuals improve their mental well-being. As with any healthcare service, potential clients are encouraged to research and consider their options carefully, ensuring that they find the best fit for their needs.

The premises are located at

The contact line of said Mental health service is +1905-850-0949

And if you want to send a WhatsApp, you can do so at +1905-850-0949

map of The Counselling Institute Mental health service, Counselor, Marriage or relationship counselor, Mental health clinic, Psychiatrist, Psychotherapist, Reiki therapist in Woodbridge

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Showing from 1 to 4 of 4 comment(s) received.

Judy Patterson (2025-06-01, 1:49 p.m.):
Absolutely dreadful experience with the administrative team. I would strongly recommend seeking services elsewhere, and quickly at that.
Kathleen Cruz (2025-05-21, 8:32 p.m.):
If I were able to give less than one star, I would! This gentleman is extremely curt and dismissive. I had taken my son to him once for an ADHD evaluation. Instead of addressing my concerns about my son's schooling, he refused and solely focused on parenting and home life. I believe this may be due to racial or stereotypical profiling.

Upon discussing my disappointment with the first appointment with the school, they recommended another doctor who promptly offered assistance in getting my son the extra help he needed at school, which was my primary objective.

After canceling my second appointment, the doctor is now billing me for the initial appointment, and as payment has not been made, he has chosen to involve child services. This reaction is completely unwarranted and very immature, showcasing his unprofessionalism in managing his practice.

If you are facing challenges in raising your children, I strongly advise against seeking help from this individual, as he will only make you feel worse and provide minimal assistance.
Donald Scott (2025-05-19, 2:06 p.m.):
Dr. Kimmons is a true expert when it comes to managing various mental health challenges, and I really appreciate his straightforward approach and no-nonsense attitude. It's important to remember that he is human too, juggling the complexities of conditions like ADHD with professionalism and efficiency. Instead of pointing fingers at him, we should consider if the problem lies within ourselves. Perhaps it's easier to shift blame rather than acknowledge our own role in the situation. Dr. K's 40 years of experience speaks volumes, and I applaud him for his dedication and hard work. Keep it up, Dr. Kimmons!
Cynthia Hernandez (2025-05-19, 3:23 a.m.):
Absolutely dreadful experience. I was recently diagnosed with ADHD by Dr. Kimmons, and at first, everything seemed to be going smoothly. However, things took a turn for the worse when trying to book my second appointment became a nightmare. His office failed to respond to me for three whole days, and when he finally did reply, his tone was condescending and he didn't address my concerns properly. Getting my second prescription was yet another ordeal - he didn't send it on time, and I had to wait a painful six weeks for a renewal. It's essential for everything to be done promptly and efficiently, especially now as my body is adjusting to this new medication. I shouldn't have to go without my medication due to his negligence. Moving forward, I'll be obtaining my prescriptions directly from my family doctor.
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