Showing from 1 to 15 of 15 comment(s) received.
I found myself waiting for a whopping 6 hours in the ER due to an excruciating pain in my foot. To make matters worse, a woman who arrived 5 hours after me was attended to before my turn. I must say, I was quite taken aback by the level of service provided.
I got meself an MRI in January and even though I was an hour early, the staff let me in for the procedure. They were all friendly, professional, and the receptionist even enlightened me about the northern Ontario travel grant, which I had no clue about. Top-notch job!
I must admit my judgement may be slightly inclined as I am an employee at this establishment. Our young ones frequented the ER department a few times and were cared for exceptionally. When our son required an urgent appendectomy, both Dr. Rabbat and Dr. Apriasz participated in the procedure, resulting in a smooth recovery. The cuisine at the cafeteria is rather delightful, and the premises are impeccably maintained. I have full confidence in the dedicated staff here.
On the 2nd of December, 2024, I had my full hip replacement scheduled at a local hospital. Let me tell you, it was the most positive experience I've ever had with a surgical procedure. The team was absolutely amazing. Every person in that operating room was incredibly kind and supportive. Here's a sweet little tale - they noticed the "one love" tattoo on my back and played Bob Marley's "Don't worry about a thing" while singing along to help calm my nerves and lower my blood pressure. I have never felt so much care and genuine concern from a group of strangers before. It was truly beautiful. The surgery itself was executed flawlessly, all thanks to the incredible Dr. Cullinan. The anaesthesiologist asked thorough questions to ensure my needs were met, and the administration of anesthesia was done in such a gentle and caring manner.
I must express my gratitude to Jennifer, my nurse, who was always wearing a smile and made me feel safe and comfortable throughout the process. And to the rest of the operating room team, with their songs, laughter, and the lovely nurse with her sweet accent, warm eyes, and comforting hugs - all of you contributed to making me feel completely at ease and confident in the procedure and everyone involved. A huge thank you to Dryden Hospital and all the wonderful individuals for your exceptional care. I knew I was in good hands, and I would not hesitate to return to Dryden for any future surgical needs.
With immense gratitude, I am now heading home and feeling surprisingly well after yesterday's full hip replacement. You are all truly amazing people. Thank you for everything.
Warm regards,
Allison Johnston
Oh, dreadful service! I waited an entire day without seeing any nurses or doctors. The doctors here are simply dreadful and offer no assistance. The wait was excruciating, especially since I had an emergency situation. This hospital in Ontario is undoubtedly the worst I've ever experienced.
The service at this hospital is always top-notch!
If you're a respected white individual, you'll likely have a good experience. However, if you're a person of color, you might feel marginalized and only seen as seeking medication.
I wouldn't suggest this hospital unless it's a life-or-death situation, and even then, I'd still have reservations.
This "hospital" should not be accredited. I often ponder how many others encounter the same subpar care as myself and a number of kin. Lodged a complaint and Patient Care Services took months to reply, with NO plan of action to address the awful care folks endure.
Update ***I raised this issue to the ombudsman and ministry of health. The hospital failed to respond for a WHOLE YEAR so the case was closed.***
Ineffective and Unsupportive Staff.
I would not advise wasting your time attempting to schedule an appointment. The way you are treated is quite disrespectful. Discharged based on their own timeline, regardless of whether you are fully prepared or not. X-rays are only conducted as they deem necessary, and at times, not enough areas are examined.
I suggest seeking medical assistance elsewhere if your condition is genuinely critical. Or if you seek actual solutions instead of being advised to simply take pain relievers. If over-the-counter medications were effective, there would be no need to visit the hospital.
The significant lack of parking further complicates the situation.
I must say, I never expected to have any complaints about this hospital until now. It would have been beneficial if they had conducted additional scans to determine the root of the issue. It's quite frustrating. I attempted to discuss alternative options with the doctor, but he adamantly refused. It's rather disheartening and disappointing.
The wait times are abysmally slow. And once you finally get to see the doctor, you're left waiting in another room for what seems like an eternity, only for them to come and perform their assessment, after which you're left waiting once more...
Incompetent nurses and inept doctors. This facility ought to be shuttered, as it causes more harm than good. Managed by personnel who despise their profession and selectively decide whom they will attend to, as if it were a mere amusement. Protect yourself: steer clear of seeking medical assistance here, as that is the furthest thing they will be able to offer.
I was recently admitted to DRHC and had a rather tough time during my stay. I struggle with hearing and have a slow memory. When I expressed my desire to leave, I was met with harsh threats of being restrained, having the police called on me, and even being sent to jail, if you can believe it! My initial reason for admission was due to dehydration. Thankfully, after speaking with the doctor, I was able to sign myself out. The experience left me quite shaken and fearful of staying any longer at that facility.
On the morning of August 10, 2020, I found myself in a rather unfortunate motorcycle collision. Some careless soul ran into me from behind, resulting in a series of painful bruises all over my body and a thumb that looked like it had been through a shredder. Initially, I declined immediate care at the crash site, choosing instead to accompany my seriously injured comrade in the ambulance to DRHC.
Upon arrival at the hospital, the excruciating pain in my left leg rendered me immobile, prompting my admission. The wait time to be attended to was not my focus, as my friend's condition was far direr than mine, and the busy emergency room was teeming with other patients. Eventually, an ER physician assessed me briefly, prodding a few spots on my body before dismissing my bleeding thumb as beyond assistance. Disheartened, I waited for further attention, but as the minutes dragged on, I took matters into my own hands and limped over to the nurse's station.
To my surprise, the staff seemed unaware that I was still in their care. After a brief exchange, they informed me that they had no more to offer and suggested I depart. Holding up my injured thumb, I questioned their neglect, to which a nurse simply dabbed it with alcohol-soaked gauze before swiftly retreating. Frustrated, I sought out a kind paramedic who provided me with band-aids for makeshift treatment. Once assured of my friend's wellbeing, I left the hospital to arrange lodgings for the night.
No one tended to my bleeding thumb or advised on pain relief throughout my stay.
The staff's responses regarding my friend's condition were consistently unhelpful with a repeated "I don't know."
It was the pharmacist in Thunder Bay who eventually offered guidance on suitable over-the-counter pain relievers, allowing me to finally rest.
Undoubtedly, this ordeal stands as the most harrowing hospital encounter I have ever endured.
I must say I didn't have a pleasant experience at all... I waited in the ER with my son to see a doctor, but only saw a nurse practitioner after a 4-hour wait. She quickly glanced at his mouth and diagnosed swollen tonsils without even doing a swab test. She suggested Advil and Tylenol. Three days later, my son complained of leg pain, and we were suddenly being airlifted to Thunder Bay Pediatrics. It turned out he had strep throat that had developed into a bacterial muscle infection because it went untreated. It was a nightmare! We spent 13 days in the hospital getting poked with IVs and receiving five different antibiotics, all because of the lack of proper care for what should have been a routine issue.
The only silver lining was the second doctor we saw in the emergency room who did a swab test, unlike the first one who was terrible and would have sent us home without treatment. There was also a fantastic nurse who expertly placed an IV in my son's arm that lasted for 8 days without any issues.
If you ever need medical care, I strongly advise you to bypass Dryden Regional Hospital. They don't seem to care or listen to their patients at all!
