Cornwall Community Hospital: Accessibility and Patient Care
Cornwall Community Hospital, or Hôpital communautaire de Cornwall, serves as a vital healthcare resource for the residents of Cornwall, Ontario. One crucial aspect of this facility is its commitment to accessibility, evident through features like a wheelchair-accessible entrance and a wheelchair-accessible car park. These accommodations aim to ensure that all patients, regardless of their mobility needs, can access necessary medical services with ease.
Positive Experiences in Patient Care
Feedback from patients highlights several positive interactions with hospital staff. For instance, Dr. Raynor and the surgical team have been recognized for their exceptional care following surgeries, particularly hip replacements. One family shared, "Dr. Raynor and all the staff on the surgical floor have been absolutely amazing with my sister after her hip surgery. VERY attentive, caring, and super informative." Such testimonials underscore the hospital's strengths in providing compassionate care.
Similarly, a grateful family expressed appreciation towards Dr. Tombler for his prompt response during a time-sensitive situation involving a blood transfusion. They stated, "We went right up to emergency, no wait nothing because of him. And the care I got there was, for the most part, very good."
Concerns About Nursing Care
Despite the positive experiences, some feedback indicates areas needing improvement, particularly regarding the quality of nursing care. One patient lamented, "I would never recommend this place... Nurses treated my mother crying out in pain after a hip replacement as if she were a burden." This type of feedback highlights the critical need for compassion and empathy within nursing practices at the hospital.
Another individual voiced dissatisfaction with the attentiveness of nursing staff, stating, "The emergency department is poorly staffed... People are sitting around waiting far too long to be seen." Such comments resonate with others who experienced long wait times for care, which can greatly impact patient satisfaction.
Accessibility Features
In addition to addressing patient care concerns, Cornwall Community Hospital emphasizes accessibility. The wheelchair-accessible entrance ensures individuals using mobility aids can navigate the facility without obstacles. Furthermore, the wheelchair-accessible car park provides convenience, allowing patients and visitors to park closer to the entrance.
These measures reflect a broader commitment to inclusivity, ensuring that all patients, including those with disabilities, have equitable access to medical services.
Final Thoughts
Cornwall Community Hospital stands as a critical healthcare institution in Ontario. While many patients share positive stories about their experiences, especially with specific doctors and surgical teams, there is a pressing need to address concerns regarding nursing care and long wait times. By continuing to improve accessibility and staff training, the hospital can enhance its reputation and service delivery for all patients.
In summary, Cornwall Community Hospital's focus on accessibility through features like wheelchair-accessible entrances and wheelchair-accessible car parks highlights its commitment to serving the community effectively while striving to address the challenges faced by both patients and healthcare providers alike.
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My lad was poorly for a bit, so I waited a week afore taking him to the hospital. He weren't getting no better with the regular meds from the shop. At the hospital, they said he had a viral infection, gave him a pill to stop the vomiting, and sent us on our way. But in the second week, he was worse, not better. They did x-rays, blood work, and checked his ears. The blood work showed high white blood cells. They sent us home and said to come back in five days. Week three comes and I take my son to CHEO. They did the same tests, checked his ears properly this time, and found redness and fluid buildup (ear infection). Finally, he got antibiotics and meds for nausea. How could the hospital be so dismissive and not properly check his ears for three weeks? It was a terrible experience. Moving forward, I'll call his doctor, even if it's farther away. Don't bother wasting time here.
Grace Evans (2025-08-14, 5:56 p.m.):
This hospital is the absolute worst. I will never bring my family here again with the terrible staff and reception, not to mention the horrendous nurses. It's as if they don't care about anything at all, and they will even call security to remove you while you're by your grandmother's side as she takes her final breaths. Don't expect any sort of care or compassion here. If this was the last hospital on earth, I would rather face the end alone than with such condescending, disrespectful staff. However, there was one nurse in blue scrubs with blonde hair and a short haircut who was a kind and caring soul. She is truly exceptional and deserves the utmost praise.
Rose Cooper (2025-08-14, 7:10 a.m.):
Oh, I must say, it's quite disappointing to see the lack of regard for negative feedback at this particular establishment. However, I feel compelled to share my experience nonetheless. One can't help but question the appropriateness of labeling this facility as a hospital when it more closely resembles a waiting lounge. A rather disheartening incident occurred during our visit, as we found ourselves waiting a staggering 5 hours before receiving any medical attention. To add insult to injury, the news that no doctor was currently available was delivered by a nurse emerging from triage. One can't help but ponder, are we dealing with mere mortals here? All in all, not the most conducive environment to seek urgent medical assistance, one might venture to say.
Judy Rodriguez (2025-08-13, 9:56 p.m.):
I've been to this hospital three times now and each time I've waited for over 24 hours without ever catching a glimpse of a doctor. It's a bit bonkers, if you ask me. There have been occasions when they were so short on staff that the triage nurse had to pitch in at the ER, leaving the waiting area deserted. When you're potentially facing a heart attack or blood clot, waiting over 10 hours to see a doctor just doesn't sit right with me.
Virginia Simmons (2025-08-13, 1:45 p.m.):
I just wanted to express my deepest gratitude to all the wonderful people who looked after me yesterday at the hospital. From the skilled paramedics who initially attended to me, to the dedicated staff in the x-ray department, and the doctor on duty, I am truly thankful for the exceptional care I received. Special thanks also to the individual responsible for applying the plaster cast - despite being incredibly busy, you provided me with the utmost care and attention. I regret not having gathered everyone's names, but I hope this message reaches you and conveys my heartfelt appreciation for your hard work and kindness.
Amelia Cruz (2025-08-09, 5:37 a.m.):
I was directed to this place from GDH in Alexandria after I broke my collarbone, and could complain like others here about why I had to come all the way just to schedule surgery for the next day. But hey, they have their protocols to follow and probably required the physical X-ray copies that I had brought along.
Apart from that, the service was excellent, and now I'm practically a cyborg, with a plate and 8 screws in my shoulder LOL.
William Sanchez (2025-08-08, 5:26 a.m.):
I have just returned from the emergency room after waiting for 12 hours for my husband to be seen. He has been experiencing severe diarrhea for 3 days, unable to eat anything, and now he is also experiencing bleeding each time he uses the restroom. Despite undergoing tests, we were not updated on the results throughout the day. I have heard rumors that they may treat unvaccinated individuals differently, and while I cannot confirm this, I do have my suspicions.
A few months ago, I brought my 3-year-old son in with a fishing hook lodged in his finger. We waited for 10 hours (throughout the night) as there was only one doctor on duty during the night shift. My son was in considerable pain.
It seems that those arriving by ambulance receive priority treatment. I am unsure why some people claim to have had positive experiences at the hospital. Could it be because they opted to pay for ambulance transport? Those of us who must endure long waits of 10+ hours are left hungry, exhausted, and in pain – leading to immense frustration.
Cornwall Hospital's decision to mandate vaccinations for all staff members has resulted in the dismissal of many competent nurses, consequently impacting the community's access to necessary care.
Ralph Sullivan (2025-08-08, 1:50 a.m.):
I had to visit the emergency room twice this week. From the moment I walked in, everyone was so helpful, caring, and polite. The doctors and nurses are truly amazing, like caring angels! I can't praise enough their effectiveness and service to the Cornwall community!
Janet Cruz (2025-08-06, 3:53 a.m.):
My spouse had a fall a few days back. Initially, his X-rays didn't reveal any fractures. We waited for about 4 hours in the evening for him to be assessed comprehensively. Yesterday evening, the hospital contacted us and mentioned that the radiologist observed a possible fracture and requested my husband to return for further evaluation. I comprehend that such incidents can occur occasionally. Today, we have been waiting for over 3 hours and we are still awaiting to consult with a doctor. They are informed that they requested us to return. A more efficient system needs to be in place to attend to patients in similar circumstances. The current wait time is simply unacceptable.
Lucy Davis (2025-08-03, 2:29 p.m.):
I must express my disappointment with the nursing care that I received. Healthcare extends beyond medical procedures; it encompasses empathy, respect, and comprehension. Sadly, I encountered a deficiency in compassion, professionalism, and basic care. Nurses bear the responsibility of caring for individuals during their most fragile moments, and a scarcity of empathy can detrimentally impact the quality of care and patient confidence.
Aaron Hayes (2025-07-29, 2:06 p.m.):
This hospital is quite disappointing. The hospital management should thoroughly assess each department, especially the Emergency Department as it requires significant improvement. The extensive waiting times are unacceptable, with patients enduring 12 to 18 hours in the waiting room - a critical issue that demands urgent attention. Patients do not visit hospitals by choice but out of necessity due to illness. Moreover, the triage nurses appear indifferent and neglectful, providing minimal care to patients in pain. It is evident that the hospital is poorly managed, reflecting on the inefficiencies in leadership. A substantial review of the hospital's President and management is imperative, as their performance is evidently lacking. I advise against visiting this hospital unless under dire circumstances.
Ronald Bailey (2025-07-27, 12:44 p.m.):
Every time I go to this hospital, I end up waiting for at least 8 hours or even more just to see a doctor for something as simple as a prescription or stitches. The triage area never seems to have enough registered nurses on duty, considering the high number of patients in the emergency room. With a shortage of doctors, you may find yourself spending a whole day just sitting in the waiting room waiting to be seen by a physician. This hospital operates at an incredibly slow pace, and I cannot recommend it at all. In comparison, Alexandria Hospital is much speedier than Cornwall Community Hospital.
Kelly Brown (2025-07-26, 8:03 p.m.):
I must say, it's absolutely dreadful how appalling our healthcare system can be at times. The other day, my little lad was rushed in by ambulance, only to be turned away from getting a bed and proper care by some big shot who claimed he had been there too many times before. It's just not right. But, thankfully, there was a doctor who had the guts to stand up to that jerk of a boss and provide the necessary help. My goodness, it just leaves me feeling utterly repulsed.
Kathleen Gutierrez (2025-07-25, 1:31 a.m.):
I popped into the hospital during the total eclipse 🌒🌚 Quick update, lovely staff, hospital easy to find. Cheers!
Carol Morris (2025-07-24, 9:41 p.m.):
Hands down, the ER in Cornwall is my go-to choice when I need medical attention. Having visited multiple locations in Ottawa, I can confidently say that this particular ER always stands out to me as the best option. The level of care provided by the doctors and nurses is truly exceptional, and I cannot praise the staff enough.
Kimberly Nelson (2025-07-24, 12:22 a.m.):
Dr. Raynor and all the staff on the surgical floor have been absolutely splendid with my sister following her hip surgery. They were extremely attentive, compassionate, and wonderfully informative. It was truly a remarkable experience.
Russell Reyes (2025-07-18, 6:51 p.m.):
This place is an absolute disgrace. The medical professionals on duty today are shockingly inept. Save yourself the trouble and steer clear of this dreadful establishment.
Louis Simmons (2025-07-16, 5:49 p.m.):
My mate has been back and forth three times with a massive, agonizing rash on her legs. Their sole response is: "We have no clue what it is, and we can't do anything!" Dreadful care! Isn't it their duty to uncover the source? My pets receive superior treatment than us humans. Once upon a time, our Healthcare was the talk of the town worldwide? What's become of it???
Laura Johnson (2025-07-11, 8:28 p.m.):
My old man passed away after 8 days in the hospital. I can't express how grateful I am for the way he was looked after, from the emergency room to his final moments. The staff's kindness and unwavering care for Dad's well-being, as well as our family's, meant the world to us. He had been hospitalized twice before, and on each occasion, the level of care he received was exceptional. Despite common gripes about hospital grub, Dad always enjoyed his meals, even though he lost his appetite toward the end. Big shoutout to the dieticians and kitchen crew too!
Carol Ross (2025-07-11, 4:15 a.m.):
I must say, the service provided was absolutely dreadful. The wait time was simply insane for an EMERGENCY situation. There was no indication of when the patient would be seen, no pain management provided until much later, and a total lack of care for over 3 hours. Shockingly, there was no disinfecting between triaged patients, even after one showed symptoms that could be related to COVID.
I would rather make my way to Ottawa crawling on my hands and knees than ever return to this hospital. If only I could rate it with 0 stars.